Character Faces
Original Surprise Balls
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Our Commitment To Your Privacy

Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.

What Information Is Collected:
As part of the order process, the following information is collected from shoppers:

Shipping/Billing Address
Email address
Phone number
Credit/Debit Card Information

How That Information Is Used:
The information we collect is for our use exclusively to fill orders, to contact buyers if they have questions, or to send emails with special offers, and will not be sold or shared with any partners, affiliates or outside sources.

Our Commitment To The Security of Your Data
Your personal information is processed through our secure site and payment is securely processed through Paypal Services, the safer, easier way to pay.

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Regulated Product Testing and Certification
U.S. Consumer Product Safety Commission

Surprise Balls® comply with all required product safety certification based on product testing performed by a CPSC recognized third party testing laboratory, that is a signatory to the International Laboratory Accreditation Cooperation (ILAC) Mutual Recognition Arrangement (MRA).

What are the new lead content standards, phthalate content standards, and the hazard safety standards for children products?

The CONSUMER PRODUCT SAFETY IMPROVEMENT ACT (CPSIA) changed many of the basic federal consumer product safety laws and created new responsibilities for those who make, distribute and sell consumer products. A major new responsibility requires the issuance of “General Conformity Certificates” by a manufacturer or importer for any product which is subject to a federal consumer product safety rule ban, standard or regulation under any Act enforced by the Consumer Product Safety Commission (CPSC), that the product meets or is conformance with the federal consumer product safety ban, standard or regulation. However, the new requirements regarding children’s products have gained the most attention in the promotional products industry. The new lead content standard, phthalate content standard, and the hazard safety standard for children products are significant. Third-party testing and certification will be required to demonstrate compliance with those standards for children’s products.


What does the lead content law require?

The CPSIA provides that products designed or intended primarily for children 12 years old and younger (“children’s products”) cannot contain more than 300 parts per million (ppm) of lead in any accessible part. This is called the 300 ppm “lead content limit.” This new lead content limit should not be confused with the Commission’s 90 ppm limit on lead in paint used on certain products such as furniture and children’s toys. The law and regulations provide that paint and other similar surface-coating materials does not include printing inks or those materials which actually become a part of the substrate, such as the pigment in a plastic article, or those materials which are actually bonded to the substrate, such as by electroplating or ceramic glazing. In most instances, when vitrification has occurred, the materials would be considered to be part of the substrate of the product as one whole part for testing purposes.

How and when must children’s products be tested and certified to the 300 ppm lead content limit?
Children’s products will need to be tested for compliance with the 300 ppm lead content limit. The tests must be done by a third party conformity assessment body (more commonly known as a third party laboratory) and, based on those tests, certified as compliant. The third party laboratory must be accredited and the accreditation must be recognized by CPSC.


What are Phthalates?

Phthalates are a group of chemicals (oily, colorless liquids) that are used, among other things, to make vinyl and other plastics soft and flexible. Many types of phthalates are in use today. As of February 10, 2009, three have been prohibited outright in the United States for use in certain products and three more are prohibited pending further action by the Commission.

What kind of products does the phthalates prohibition apply to?
Three phthalates, DEHP, DBP and BBP, have been permanently prohibited by Congress in concentration of more than 0.1% in “children’s toys” or “childcare articles.” A “children’s toy” means a product intended for a child 12 years of age or younger for use when playing, and a “childcare article” means a product that a child three and younger would use for sleeping, feeding, sucking or teething.
Three additional phthalates, DINP, DIDP and DnOP, have been prohibited pending further study and review by a group of outside experts and the CPSC. This interim prohibition applies to childcare articles or toys that can be placed in a child’s mouth or brought to the mouth and kept in the mouth so that it can be sucked or chewed that contains a concentration of more than 0.1% of the above phthalates.


The General Conformity Certificate (GCC) is a self-certification required by the Consumer Product Safety Improvement Act (CPSIA). The new law requires a manufacturer or importer of a product, which is subject to a federal consumer product safety rule ban, standard or regulation under any Act enforced by the CPSC, to certify that the product meets or is in conformance with the federal consumer product safety ban, standard or regulation.

All General Conformity Certificates required by the Consumer Product Safety Improvement Act (CPSIA) are currently on file with our company, Whitney's Wardrobe. For a copy of any compliance test report or information on any specific toy or part, contact us at